Contact us
Before you write in
Including a few details up front usually saves a round trip:
- The email address you sign in with
- Your phone and whether you’re on iPhone or Android
- What you were doing when the problem happened
- A screenshot, if you can take one
Common questions
I can’t sign in. Use Forgot your password? on the sign-in screen and follow the link in the email. If the email doesn’t arrive within a few minutes, check your spam folder, then write to us.
The app is asking for my location. Vantyx Flow confirms that an agent is physically on-site at an institution, so location access is required for the app to work. It is used only while the app is open. It does not run in the background and it does not build a location history. There’s more detail in our privacy policy.
I want my account or my data deleted. Email us at privacy@vantyxsystem.com and we’ll handle it. If your account was issued by an agency, we’ll work with that agency on records they’re required to keep.
I’m an agency owner and I’d like a demo. Write to info@vantyxsystem.com.